Outreach Workers

  • Post author:

Salary: £27,967 – £31,553 pa Contract: Permanent Working hours: Full time, 37.5 hours per week Location: Ealing Do you want to work in a role where you will support an end to rough sleeping? Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently. Working as an Outreach Worker you are involved in making contact with people who are sleeping rough, assessing their needs and delivering personalised case management to support individuals to make the move away from the streets. Outreach Workers also work in partnership with multi-disciplinary teams and agencies.


We are looking for highly motivated people who share our ambition. Ideally you will have:
• Some experience of dealing directly with the public and/or customers in a busy service environment
• Experience in dealing with rough sleepers with multiple needs and the ability to work with challenging behaviour
• Great communication skills and experience of working effectively with others
• Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services
• The ability to empower individuals to make positive changes and a willingness to develop these valuable skills Due to Ealing’s demographics and geography, language skills in Polish would be a distinct advantage, as would a valid driving license. However, this is not essential. Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives. What we offer

Excellent Development and Growth Opportunities St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress, including secondments, internal transfers, applications to new roles in the organisation or just to get involved in various projects happening within the organisation. As a result, last year 35{88cb31aa0e7d416b45837540bc6998432851a10905f5e339990238b5da072b9e} of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3{88cb31aa0e7d416b45837540bc6998432851a10905f5e339990238b5da072b9e} of housing associations to achieve this standard; 82{88cb31aa0e7d416b45837540bc6998432851a10905f5e339990238b5da072b9e} of staff who took part in the IIP survey say St Mungo’s is a great place to work.

A Diverse and Inclusive Work Place At St Mungo’s, equality, diversity and inclusion are central to the organisation’s values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

Pay and Other Benefits St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff. St Mungo’s contribute 4{88cb31aa0e7d416b45837540bc6998432851a10905f5e339990238b5da072b9e} of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6{88cb31aa0e7d416b45837540bc6998432851a10905f5e339990238b5da072b9e}. What we do At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

To find out more and apply please visit the following website link: https://stmungos.current-vacancies.com/Jobs/Advert/2024810?cid=1814&rsid=0&js=0&LinkType=1&FromSearch=False

Closing date: 10am on Monday 26 October 2020. Interviews and assessments on: Tuesday 3 or Wednesday 4 November 2020.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.